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Techborn Exteriors is committed to protecting your personal data and ensuring transparent, lawful processing in full alignment with the Digital Personal Data Protection Act, 2023 (Act No. 22 of 2023, Republic of India).
Under the DPDP Act, 2023, Techborn Exteriors Private Limited acts as the Data Fiduciary responsible for determining the purpose and means of processing personal data collected through this website (https://www.techbornexteriors.com), digital quotation requests, showroom visits, and communication channels.
Registered Showroom: Gopal Rao Colony, Trimulgherry, Secunderabad - 500015
Central Stockyard: Gopal Rao Colony, Ward No 7, Dinakar Nagar, Tirumalagiri, Secunderabad - 500010
Contact Email: techbornexterior@gmail.com
Direct Helpline: +91 8309469797 / +91 9290124174
In accordance with Section 5 of the DPDP Act, we only collect personal data that is strictly necessary for providing architectural facade services, estimating material costs, and delivering sample swatches.
| Data Category | Data Elements | Lawful Purpose of Processing |
|---|---|---|
| Contact Information | Full Name, Mobile Phone Number, WhatsApp ID, Email ID | Providing project quotations, scheduling site inspections, answering product inquiries. |
| Geographic Information | State, City, Locality / Delivery PIN Code | Coordinating logistics from our Hyderabad yard, dispatching sample swatch boxes, verifying serviceability. |
| Project Specifications | Preferred Shades (e.g., Teak, Walnut), Material Category, Architectural Requirements | Customizing material bill of quantities (BOQ), recommending suitable panel thickness (6mm vs 8mm). |
Under Section 6 of the DPDP Act, your consent is free, specific, informed, unconditional, and unambiguous. By submitting an inquiry form or contacting us via WhatsApp, you provide affirmative consent for Techborn Exteriors to contact you regarding your building facade inquiry.
You have the statutory right to withdraw your consent at any time with the same ease with which it was given. To withdraw consent, simply reply "STOP" on WhatsApp or email techbornexterior@gmail.com with the subject "Consent Withdrawal". Upon receipt, your details will be removed from our active sales systems.
As a resident of India whose digital personal data is processed, you enjoy explicit statutory rights under Chapter III of the DPDP Act, 2023:
Obtain a summary of personal data held by Techborn Exteriors and the identities of any third-party service providers (e.g. delivery logistics) with whom it was shared.
Request correction of inaccurate contact information, updating of project requirements, or prompt erasure of your personal data when no longer needed.
Seek swift, readily available redressal from our designated Grievance Officer regarding any performance or non-compliance under the Act.
Nominate another individual who shall exercise your rights in the event of death or incapacity, as provided under the Act.
In compliance with Section 8(10) and Section 13 of the DPDP Act, 2023, Techborn Exteriors has designated a Grievance Officer to address all privacy and data protection concerns:
Response Timeline: We acknowledge data privacy grievances within 48 business hours and resolve inquiries within 30 calendar days.
Escalation to Data Protection Board of India (DPBI): If you do not receive a satisfactory resolution from our Grievance Officer, you retain the statutory right under Section 13(3) to file a complaint directly with the Data Protection Board of India.
In accordance with the provisions of Section 5(3) of the DPDP Act, this notice and terms of consent are accessible in English. If you require a copy in Telugu (తెలుగు), Hindi (हिन्दी), or any other language specified in the Eighth Schedule of the Constitution of India, please contact our Grievance Officer at techbornexterior@gmail.com and a translated version will be provided.